Frequently Asked Questions
Products & Usage
How long should I use each product per session?
Cold Plunge: 2-5 minutes per session. LED Masks: 15-20 minutes, 3-5x per week. Vibration Plate: 10-15 minutes per session. IASTM Tool: 30-60 seconds per muscle group. Neck Massager: 15-20 minutes. Always start with shorter sessions and increase gradually.
Are your products safe to use?
Yes. All PeakForm products are designed for home use and meet applicable safety standards. If you have a medical condition, are pregnant, or take medications, consult your healthcare provider before use. Our products support wellness and recovery but are not intended to diagnose, treat, cure, or prevent any disease.*
When will I see results?
Most customers report noticeable improvements within 1-2 weeks of consistent use. Cold plunge benefits (energy, mood, alertness) are often felt immediately after the first session. LED therapy and red light results typically become visible after 2-4 weeks of regular use.
How do I know which product is right for me?
For muscle soreness and recovery: Cold Plunge Tub, IASTM Tool, or Vibration Plate. For skin health and anti-aging: LED Face Masks. For chronic pain: Red Light Therapy Belt or Neck Massager. For body contouring: Body Sculpting Massager. For tracking your progress: Health Smart Watch. Not sure? Email us and we will help you build your recovery protocol.
Shipping
How long does shipping take?
Most orders ship within 1-3 business days. Standard delivery takes 7-15 business days. You will receive a tracking number via email once your order ships.
Do you offer free shipping?
Yes — free shipping on all orders over $100.
Do you ship internationally?
We currently ship to the United States. International shipping coming soon.
Returns & Guarantees
What is your return policy?
We offer a 30-day money-back guarantee on every product. If you are not completely satisfied, contact us within 30 days of delivery for a full refund. Items must be in original condition. See our full Return Policy.
How long do refunds take?
Once we receive your return, refunds are processed within 5-7 business days to your original payment method.
Discount Codes
How do I use a discount code?
Enter your code at checkout in the discount field. Only one code can be used per order.
What is the RECOVER20 code?
RECOVER20 gives you 20% off your entire order. Limited time offer for new customers.
Contact
How can I reach you?
Visit our Contact page or email us. We respond within 24 hours, Monday through Friday.
*These statements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Consult your healthcare provider before beginning any new wellness regimen.